About Us
Our Pedigree
Quintes Global is a specialist consulting and execution partner helping global enterprises set up, scale, and transform Global Capability Centres (GCCs) and Global Business Services (GBS) across India and international locations.
From greenfield GCC setup to large-scale expansion and AI-led transformation, we work as an extension of our clients’ leadership teams, co-creating value, accelerating outcomes, and ensuring long-term sustainability.
Founded by industry pioneers who have shaped India’s Business Process Management and Shared Services journey since the mid-1990s, Quintes Global brings over 25 years of practitioner-led experience in building captive centres that move beyond cost efficiency to deliver strategic, enterprise-level value.
Why Quintes Global
Enterprises choose Quintes Global as their GCC and GBS partner because we combine strategy, execution, and transformation under a single, accountable model. We support organizations across the full GCC lifecycle:
Our approach to a GCC
Practitioner-driven
Outcome-oriented
Aligned with core business objectives
Why Quintes Global
Practitioner Pedigree, Proven at Scale
The practitioner DNA of Quintes Global allows us to anticipate risks, accelerate decisions, and deliver outcomes that consulting-only firms often miss. Our founders and leadership team bring hands-on experience from:
- Setting up and scaling captive centres in India and overseas
- Managing large, multi-function shared services operations
- Leading enterprise-wide BPM and transformation programs
- Serving global marquee organizations across industries
Our Experience across Global & Regional Marquee Companies
Why Quintes Global
- GCC and GBS operating models
- Location selection and ecosystem assessment
- End-to-end captive setup and transition
- Enterprise services consolidation and optimization
- Business case development and value tracking
Our teams deliver transformation across finance, HR, procurement, analytics, operations, and technology – leveraging automation, AI, analytics, and best-in-class governance frameworks.
We believe people and platforms must evolve together. Quintes Global supports GCCs through:
- Talent development and capability building
- Leadership mentoring and executive coaching
- Customized training programs and global workshops
- Future-ready skill frameworks for AI and digital roles
This ensures GCCs are not just operationally efficient – but resilient, autonomous, and innovation-ready.
Quintes Global is the pioneer of the Dedicated Captive (D-Cap™) model, a transformation-centric operating framework purpose-built for enterprises looking to establish or modernize GCCs. D-Cap™ enables organizations to:
- Set up or transition captive centres with lower risk and faster time-to-value
- Build end-to-end capabilities, not fragmented delivery units
- Scale from 50 to 500+ FTEs with governance, quality, and autonomy
- Shift from cost arbitrage to capability ownership and innovation
Two Integrated Components
- Transformation-Centric Operations (TCOps):
End-to-end setup and management of GCCs and shared services for mid to large enterprises. - Transformational Capability as a Service (TCAAS):
Ongoing capability building, process excellence, AI enablement, and value realization.
Quintes Global is the founding force behind SSF Global – India’s leading practitioner-led platform for GCC and GBS leaders. Through SSF, we actively shape the future of GCCs, GBS, and enterprise transformation. SSF brings together:
- Thought leadership and research
- Industry frameworks and benchmarks
- Leadership roundtables and flagship events
- Excellence awards and peer learning communities
Who We Work With
Multinational enterprises setting up GCCs in India
Global organizations expanding or restructuring existing GCCs
Aligned with core buLeaders looking to transform shared services into strategic value hubssiness objectives
Enterprises seeking AI-led, future-ready operating models
Whether you are launching a new GCC, expanding an existing centre, or reimagining your global operating model, Quintes Global partners with you to deliver speed, scale, and sustainable value.
Looking to set up or transform a Global Capability Centre?
Connect with Quintes Global – your End-to-End GCC setup, expansion, and transformation partner.