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Quintes Global

GCC Services & Solutions

End-to-End GCC/GBS Setup & Transformation

Tailored Structuring, Talent & Partnership Models for Enterprise Services

We help enterprises design, build, and transform Global Capability Centres (GCCs) and GBS organizations through flexible operating models, future-ready talent strategies, and strategic partnerships – all aligned to business objectives, scale ambitions, and value outcomes.

From Assisted and Managed Captives to Dedicated Captives, BOT/JV models, and Strategic Outsourcing, we enable organizations to choose the right structure – and power it with the ‘best-in-context’ talent and technology from day one.

Our Capabilities:

  • Practitioner-Led GCC / GBS Community: Built by practitioners. Trusted by decision-makers.
    • Active community of GCC, GBS, and enterprise services leaders
    • Closed-door roundtables, leadership forums, and curated peer exchanges
    • Real-world insights from leaders who build, scale, and run GCCs
  • Industry Benchmarking & Comparative Insights: Know where you stand, and where to go next.
    • GCC maturity, cost, productivity, and value benchmarks
    • Role, skill, operating model, and performance comparisons
    • Region, industry, and scale-based benchmarking
  • Best to Next Practice Pathways: Move from following standards to setting them.
    • Structured insights on what leading GCCs are doing differently
    • Evolution playbooks across setup, scale, and transformation
    • Focus on innovation, AI adoption, talent, governance, and value creation
  • Market Intelligence & Trend Analysis: Stay ahead of change, not reactive to it.
    • Ongoing tracking of GCC investments, expansions, and shifts
    • Insights on AI, digital, talent, operating models, and governance
    • Curated perspectives from industry, academia, and technology partners
  • Decision Transformation for Leaders: From data to decisions. From insight to impact.
    • Insight synthesis tailored for CXOs and GCC leadership teams
    • Data-led narratives that enable faster, better decisions
    • Translating intelligence into actionable business priorities

We Solve

  • ➣ Fragmented or anecdotal GCC intelligence
  • ➣ Lack of peer-level benchmarking and context
  • ➣ Difficulty translating trends into decisions
  • ➣ Over-reliance on generic best practices
  • ➣ Limited access to practitioner-led insights

The Outcomes

  • ✔ Clear visibility into GCC maturity and performance
  • ✔ Confidence in strategic and operating model decisions
  • ✔ Faster adoption of next practices
  • ✔ Stronger leadership positioning within the GCC ecosystem
  • ✔ Enterprise services that are future-ready and value-led

Transform Enterprise Functions into High-Impact GCCs

Building integrated GCC ecosystems, to Transform Support Functions into Scalable, Value-Driven Capabilities

Build Global Capability Centres (GCCs) not just as delivery centres, but as strategic hubs driving efficiency, agility, innovation, and measurable business outcomes.

We are a full-stack GCC solutions provider, not a functional outsourcer/ BPO firm. As a strategic enterprise transformation partner, we enable organizations to consolidate and transform critical enterprise functions – including Finance, HR, IT, Procurement, Customer Operations, Legal and other support functions – into integrated, high-performing GCC environments. By combining deep functional expertise with ‘best-in-context’ transformation frameworks, digital enablement, and global delivery excellence, we help businesses build future-ready capability centres that scale with business growth and deliver sustained value.

Our Capabilities:
  • Finance Operations: Record-to-Report, Procure-to-Pay, Order-to-Cash, Financial Planning & Analysis, Treasury Support, Compliance & Controls
  • Human Resources Operations: Hire-to-Retire services, Payroll & Benefits Administration, HR Shared Services, Workforce Analytics, Global Mobility Support, Capability Utilization
  • IT & Digital Operations: IT Service Desk, Infrastructure Management, Application Support, Cloud & Cybersecurity Operations, Digital Transformation Support
  • Procurement & Supply Chain Operations: Source-to-Pay, Vendor Management, Contract Lifecycle Management, Procurement Analytics, Supply Coordination
  • Customer Excellence & Commercial Operations: Customer Support, Order Management, Sales Operations, Customer Success Management, Customer Insights & Analytics
  • Legal & Compliance Operations: Contract Management, Regulatory Compliance Support, Litigation Support, Policy Governance, Legal Analytics
We Solve
  • ➣ Fragmented operations across global locations
  • ➣ High operational costs with limited scalability
  • ➣ Inconsistent service quality and process inefficiencies
  • ➣ Limited visibility and analytics across enterprise functions
  • ➣ Manual, siloed workflows that slow decision-making
  • ➣ Challenges in scaling capabilities to support business growth
  • ➣ Talent shortages in specialized operational roles
The Outcomes
  • ✔ Integrated, scalable global delivery model
  • ✔ Significant cost optimization and productivity gains
  • ✔ Standardized, high-quality service delivery across functions
  • ✔ Enhanced visibility through data-driven insights
  • ✔ Improved operational agility and business responsiveness
  • ✔ Stronger governance, compliance, and risk control
  • ✔ Future-ready GCCs aligned to enterprise transformation goals

Turn Finance into a Margin & Cash Engine

End-to-End Finance, Treasury & Compliance Operations

We help enterprises and GCCs move finance beyond cost optimization, into margin improvement, cash generation, and strong governance.

From Procure-to-Pay and Order-to-Cash to Accounting, Treasury, and Compliance, our integrated finance operations are built to scale, integrate acquisitions, and deliver measurable outcomes.

Our Capabilities:
  • Procure to Pay (P2P) – Vendor management, invoicing, payments, controls
  • Order to Cash (O2C) – Revenue assurance, collections, receivables
  • Accounting & Reporting – GL, consolidation, planning, forecasting
  • Treasury Operations – Cash management, banking, liquidity visibility
  • Compliance & Risk – Tax, HR, statutory, DR & BCP

We Solve

  • ➣ Non-core finance work consuming leadership bandwidth
  • ➣ Margin leakage and slow cash realization
  • ➣ Complexity from multi-entity and post-M&A environments
  • ➣ Disconnected systems, workflows, and data
  • ➣ Compliance and control risks at scale
The Outcomes
  • ✔ Improved EBITDA and margins
  • ✔ Faster cash cycles and predictability
  • ✔ Stronger governance and audit readiness
  • ✔ Scalable finance operations without added complexity

Talent for GCCs

AI-Enabled Hiring & Skilling. Right-Fit Talent. Future-Ready Skills.

GCC success is driven as much by talent strategy as by operating model design. Our talent solutions are purpose-built for GCC setup, scale, and transformation.


We help enterprises build high-performing GCC teams through AI-enabled hiring, right-fit talent mapping, and continuous skilling, ensuring speed, quality, and long-term capability creation. Our talent strategies meet the below requirement by GCCs:

  • Deployable from Day One
  • Enterprise and domain depth, beyond just functional skills
  • Ability to scale quickly without quality dilution
  • Talent that can evolve from execution to value creation
  • Continuous readiness for digital, AI, and global collaboration

Our Capabilities:

  • AI-Enabled Hiring & Talent Intelligence
    • AI-driven talent discovery and shortlisting
    • Skill, role, and culture fit assessment at scale
    • Faster time-to-hire with improved quality outcomes
    • Data-led workforce planning aligned to GCC maturity
    • Speed without compromise on quality
  • Right-Fit Resource Mapping
    • Role-based talent mapping aligned to business priorities
    • Domain, functional, and leadership capability alignment
    • Workforce design across setup, scale, and transformation phases
    • Reduced attrition through fit-for-purpose hiring
    • Higher productivity and long-term retention.
  • Rapid GCC Ramp-Up
    • Talent acquisition support for greenfield and brownfield GCCs
    • Phased hiring aligned to transition and stabilization plans
    • Support for multi-location and multi-skill ramp-ups
    • Faster go-live and smoother transitions
  • Skilling & Capability Building
    • Structured skilling programs for digital, AI, analytics, domain and GCC roles
    • Leadership development for GCC and GBS leaders
    • Continuous upskilling aligned to evolving business needs
    • Integration with enterprise learning and performance frameworks
    • Future-ready teams that grow with the GCC
We Solve
  • ➣ Talent scarcity in competitive GCC markets
  • ➣ Slow or inconsistent hiring quality
  • ➣ High early attrition due to role mismatch
  • ➣ Skills gaps as GCCs evolve beyond cost and delivery
  • ➣ Disconnected hiring and capability-building efforts
The Outcomes
  • ✔ High-quality talent embedded from day one
  • ✔ Faster hiring cycles with better role fit
  • ✔ Scalable skilling engine for AI and digital growth
  • ✔ Stronger leadership pipeline within the GCC

GCC Community, Best Practices & Market Intelligence

Where GCC Leaders Learn. Benchmark. Decide. Lead.

SSF Global is a 15-year-strong, practitioner-led GCC/GBS community bringing together enterprise leaders, operators, and ecosystem partners to shape the next era of global enterprise services.

We go beyond information sharing, delivering market intelligence, benchmarking, and decision-ready insights that help organizations move from best practices to next practices.

Our Capabilities:
  • Practitioner-Led GCC / GBS Community: Built by practitioners. Trusted by decision-makers.
    • Active community of GCC, GBS, and enterprise services leaders
    • Closed-door roundtables, leadership forums, and curated peer exchanges
    • Real-world insights from leaders who build, scale, and run GCCs
  • Industry Benchmarking & Comparative Insights: Know where you stand, and where to go next.
    • GCC maturity, cost, productivity, and value benchmarks
    • Role, skill, operating model, and performance comparisons
    • Region, industry, and scale-based benchmarking
  • Best to Next Practice Pathways: Move from following standards to setting them.
    • Structured insights on what leading GCCs are doing differently
    • Evolution playbooks across setup, scale, and transformation
    • Focus on innovation, AI adoption, talent, governance, and value creation
  • Market Intelligence & Trend Analysis: Stay ahead of change, not reactive to it.
    • Ongoing tracking of GCC investments, expansions, and shifts
    • Insights on AI, digital, talent, operating models, and governance
    • Curated perspectives from industry, academia, and technology partners
  • Decision Transformation for Leaders: From data to decisions. From insight to impact.
    • Insight synthesis tailored for CXOs and GCC leadership teams
    • Data-led narratives that enable faster, better decisions
    • Translating intelligence into actionable business priorities
We Solve
  • ➣ Fragmented or anecdotal GCC intelligence
  • ➣ Lack of peer-level benchmarking and context
  • ➣ Difficulty translating trends into decisions
  • ➣ Over-reliance on generic best practices
  • ➣ Limited access to practitioner-led insights
The Outcomes
  • ✔ Clear visibility into GCC maturity and performance
  • ✔ Confidence in strategic and operating model decisions
  • ✔ Faster adoption of next practices
  • ✔ Stronger leadership positioning within the GCC ecosystem
  • ✔ Enterprise services that are future-ready and value-led