Evaluate and Enhance Business Services, Strategy and Transformation for a Global Food & Support Services Major
Services, Strategy and Transformation for a Global Food & Support
- Client – A global market leader in Food & Support Services, HQ in UK with operations in 50 countries
- Scope was to assist client in their global transformation initiative thro offshoring /technology adoption to reduce costs/ improve efficiencies across/ geographies/ each country for F&A/ Procurement/ HR/ IT Functions. Countries starting with Australia, UAE, Japan, NZ, UK, Europe
Approach
- Used a structured methodology to execute – Plan, Prepare, Design and Implement
- With Group CTO/ Country CEO/CFO, Prioritized Key Countries to Focus , starting with Australia, UAE, New Zealand, Japan & UK Shared Services , Europe
- Assessed process maturity, Review Performance Metrics and Industry Benchmarks
- Created Business Case for F&A, HR, Procurement and IT Processes
- Enabled identification of Outsourcing Partner with Global Majors
- Implemented Transition and Knowledge Transfer for offshoring
- Program governance and Management support
Value Realised
- Implemented Go Live in record time of 4 months from Perth to Pune for 20 FTE Transition
- Opportunity Assessment and Business Case for Australia , UAE, NZ, Japan contributing to cost saves of 4.Mn USD and FTE 132
- Spin off – Outsourcing Partner for Countries and SSC for UK for 131 Mn USD with cost save of 48 Mn USD and 287 FTE
- FTE Offshoring steadily grown from 20fTE to ¬ 700 FTE with overall saves of 70 Mn USD
- Implementing Budgeting Process Transformation for Australia with FP&A
- Sourcing Office and Finance Management PMO established for Australia, UK, NZ.