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Leadership & People

Our Team

Our leadership team are the pioneers of Shared Services, Global In-house Centers (GICs) and Business Process Management (BPM) in India. Our objective of ‘co-creating value’ through transformational business process solutions is woven in the fabric of our formation. To co-create value and drive transformation, we keep ‘the customer’ at the core of everything we do.

Founder & Executive Chairman

Founder & Chief Executive Officer

Founder & Chief Executive Officer

Founder & Chief Corporate Officer

Non Executive Director

Chief Commercial Officer

SVP – Finance & Commercial
VP & Head of Solutioning & Transformation
VP – International Business & GCC Advisory
VP – India Business Head
VP – Industry Engagement & SSF
VP – Strategic Engagements
VP – HR & Talent Xcale

Monica Kalra

Associate Vice President – Projects

Saravanan Rajan

GM – Tech Solutions & Transformation

Shilpa Dandona

General Manager - New Initiatives

Allwyn Tauro

Vice President & Head of P2P CoE & Accounting

Nelson Machado

Deputy Vice President – Order 2 Cash

Sumit Goel

Deputy Vice President & Head of SAP, Enterprise Performance Management

Sanjiv Singh

General Manager – IT & Systems

Sandeep Srivastava

Deputy Vice President-SAP, Enterprise Performance Management

Mohit Sharma

Assistant VP – IT Services

Ravish Khanna

Deputy VP – Digital Transformation

Girish Singh

Deputy Vice President - P2P Centre of Excellence

BUSINESS INQUIRIES
Global / Overseas Business +91 7760458300
India Business +91 9972163924

Monica Kalra

Associate Vice President – Projects

Monica brings in 25+ years of professional experience covering Operations, Finance, Compliance, Consulting, Assurance and Service Delivery and leading teams across multiple geographies and clients, Managing Large & Complex accounts in Finance and Non-Finance space.

Monica is a Post-Graduate in Economics (Delhi School of Economics, Delhi University), Alumnus of Masters of Finance and Control (Delhi University) and has worked with established names such as Wipro, American Express, RvaluE and Coca Cola India prior to joining Quintes Global, giving her varied experience in Finance and Controls, Process Reviews, Internal Controls as well Process Migrations and Transition Management. 

She has a Multi Domain Exposure across Financial Services, Apparel, Plantations, Textiles & Chemicals, Automobiles, Farming Equipment and Healthcare. She has been an entrepreneur, having set up her own business ventures which she subsequently offloaded.

In her experience of over 2 decades, Monica has Program managed Four Shared Service Centers (handling Design, Transition, Set up and Stabilization, covering People, Process, Technology, Metrics, Document Flow, Mail Room Design, Process Documentation & Knowledge Transfer, Risks & Controls), Migrated processes from US and UK to India, handled operations in General Accounting & Vendors Payables, Carried out Process Reviews and ensured Process Controls. 

Monica joined Quintes Global in 2021. Using her expertise, she has been a key player in the transformation initiatives undertaken by them. She has been involved in Blueprinting to Designing for Transition and Transition Planning, in addition to Projects and Program Management. With her professional and entrepreneurial experience, she has made considerable contribution towards transforming processes. Her positive attitude and never say die approach has been instrumental in making the initiatives a great success. 

Saravanan Rajan

DGM– Tech Partnerships & Transformation

Saravanan carries a rich and diverse experience of ~20 years, with 11+ years of experience post MBA in Strategy & Operations, Business Excellence across Business Services, Technology, Construction and Health Care space. He has worked with both strategic and operational layers of Business, having driven key initiatives and solutions through various cross-functional teams and diverse delivery organizations.

He has worked with renowned companies like Quess Corp, Tata Power, Gammon India, prior to joining Quintes Global. His strong knowledge of OTC from Order entry to Invoicing and his successful projects on DSO Reduction, Revenue Enhancement and Cost Reduction through digitization has provided the right mix for successfully managing Transformational Programs.

Saravanan has exposure in multiple sectors in his over Two Decades of experience, he has successfully developed go to market strategies, mapped market potential for F&A functional consolidation, driven large scale cost saving initiatives, implemented digital solutions across OTC and PTP processes to improve operational efficiencies and gain strategic advantage while managing inflight risks within organization.

Saravanan joined Quintes Global in 2021 and brings his passion for identifying value creation opportunities in businesses. 

At QG he is driving transformation centric, tech driven New-Age solution for business process services. He is also involved in building a tech ecosystem for the organization to create a robust technology offering to the clients. 

He is also actively involved in looking at strategic partnerships that will enable non-linear growth trajectory.

Saravanan Rajan is a Wits University Alumni (University of Witwatersrand Johannesburg, South Africa). He is a Post-graduate in Business Management and holds a Masters in Sports and Exercise Physiotherapy as well. He has completed certifications on Six Sigma (Black Belt) from American Society for Quality (ASQ) and a Certified in Tata Business Excellence Model (TBEM).

An adventure and sports enthusiast, he plays competitive cricket, practices functional physical training, loves to go on a trek, and have tried his hands on rock climbing and river rafting.

Shilpa Dandona

General Manager – New Initiatives

Shilpa is a graduate diploma in computer engineering with 14 years of work experience of performing multiple roles in Project Management, Business Process Transformation, Process Redesign & Documentation, Transitions & Change Enablement, Process Operations, Team Management, and Service Delivery, with companies like WNS, Accretive Health and Scryptions, besides RvaluE. She joined RvaluE in 2015, after living abroad in USA for 5 years, as a Project Manager to develop an internal Program Management Office (PMO) for RvaluE. She has been part of key projects at RvaluE related to Business Process Transformation, Shared Services Program Overseas and India, Process design and documentation, eLearning, BPM Tool and Program Management Role.

Having dealt with multiple stakeholders in Customer Service as well as Operations, Shilpa has a sharp focus to understand and deliver on customer requirements on every project she is part of. She had the opportunity to work on a Strategic Review & Feasibility Assessment engagement for one of Middle East Telecom Major across F&A, HR, Supply Chain, IT and Customer Engagement functions, to identify opportunities for redesign/ automation, offshoring, evolving business case/ cost benchmarking, legal requirements, and developed execution roadmap. During this initiative she had the opportunity to directly interact with the CXOs and Board members of the client organization and received appreciation from both Client leadership as well as internal leadership. 

Shilpa played a critical role and supported Program Management for one of the large organization-wide (multiple Business Units and Locations) Finance Transformation Program for a  USD 1.2 Bn diversified client of RvaluE. Her meticulous planning, eye for detail and constant follow ups have ensured client satisfaction and timely completion. During this period, she has acquired knowledge of Process Mapping, Redesign and Documentation, demonstrated abilities for customer interactions. 

She is good at collecting information, questioning status quo, assimilating and translating them into decision support analytics for decision making and that what she demonstrated by playing a key role in bringing transformation to the existing processes for a client. She has managed multiple Shared Services Centres set up, Finance Transformation initiatives, PMO for a client based out of New Zealand & Australia, multiple surveys and governance for internal initiatives.

Shilpa is result oriented and goes beyond her job responsibilities to deliver value to the organization. She brings excellent interpersonal skills, outstanding team management and decision-making  skills at her previous jobs. We believe her strong value system makes her a key player in success of our organization and our clients. 

Allwyn Tauro

Vice President & Head of P2P CoE & Accounting

Allwyn has over 20+ years of rich experience in the field of Procure to Pay, Accounts Payable, Treasury Management, Record to Report and in  management of Statutory and Internal audits and controls. A Chartered Accountant by qualification and heads the P2P CoE and accounting function at Quintes Global EBS. He is responsible from the overall PR creation to Payable management for the major client of Quintes Global EBS Private Ltd.

He has been a key player in implementations of SAP FICO module in various media companies, his initial experience was into Treasury management for a leading textile manufacturer –The Bombay Dyeing & Manufacturing Co. Ltd. and thereafter moving into General Accounting and Audits for a Fortune 100 MNC- General Mills India Private Limited which was the world’s fourth largest company in the FMCG business in brands like Haagen-Dazs, Pillsbury, Betty Crocker, Green Giant etc.

His key contribution was in the streamlining of the PO process online in the software MFGPRO and in coordinating with International IT & Audit team for the data synchronisation in monthly reporting pack. In a challenging role he was the lead team member working on the strategic management initiative in the implementation of SAP in largest media conglomerate Zee Entertainment Enterprises Ltd. and its foreign subsidiaries spread across geographical locations of USA, UK, South Africa, UAE, Mauritius & Singapore. In this project he designed the financial Chart of Accounts, management reporting of profit & cost centres, the integration between the various SAP modules of Material management, HR & Payroll, Sales & Distribution and Project Systems and in pioneering the smooth migration & transition to SAP by providing user training across locations. He was also instrumental in the designing of Omniflow PR to PO process for the IBPS workflow platform.

His mantra is Customer First and works on prioritizing and satisfying the needs of the internal and external customer which helps in achieving overall management objectives. Allwyn is highly energetic and believes that simplifying the process helps in change acceptance and is also a team leader with problem solving skills.

Allwyn is passionate about watching action/ sci-fi thriller films and football.

Nelson Machado

Deputy Vice President – Order 2 Cash

Nelson is a seasoned professional renowned for his expertise in revenue assurance and recognition processes. He has an impressive track record spanning over 29 years in the Television Broadcasting Industry.

Throughout his career, he has held pivotal roles at esteemed companies, including Garware Paints, Venkys India, Zee Entertainment, and Essel Business Excellence Services, where he made significant 

Currently, Nelson assumes the critical responsibility of heading the revenue assurance and Recognition assurance function at v In this capacity, he manages the end-to-end advertisement revenue for a diverse portfolio of television channels.  Furthermore, Nelson skillfully handles the entire spectrum of revenue streams, from overseeing OTT platform revenue and Music revenue to Syndication revenue and theatrical distribution of movie revenue for the esteemed Zee Entertainment Enterprises Limited.

During his tenure at Quintes Global EBS, Nelson has been at the forefront of innovation, driving the development of an ingenious invoice delivery portal tailored to the broadcast business. This cutting-edge solution has streamlined processes and optimized revenue management for the organization. Additionally, Nelson played a pivotal role in crafting a sophisticated software solution that facilitates day-wise subscription revenue recognition for OTT revenue, significantly benefiting ZEEL.

Beyond his remarkable professional achievements, Nelson cherishes his role as a devoted family man, blessed with a loving wife and two wonderful daughters. When he’s not busy conquering new heights in the broadcasting world, he finds solace in his passion for cricket and indulges in the soulful rhythms of music.

Sumit Goel

Senior Manager & Lead – SAP, Enterprise Performance Management

Sumit comes with 17+ years of industry experience, with more than 14 years dedicated to working with SAP. He is an accomplished professional with a strong background in SAP and extensive experience in leading SAP team. He has led and managed multiple SAP implementation projects, ensuring the successful deployment of SAP solutions to meet the specific needs of Client.

He has rich corporate experience in SAP, IT and EPM functions in different industries covering FMCG, Manufacturing, Entertainment & Media, Education, Infrastructure, Shared Services. He has worked with industry pioneers like RMX Joss, Usha International, DishTv, Essel Business Excellence. With a Master’s degree in Computer Application and Statistics, he is skilled at collaborating with various stakeholders and motivating them to drive success. He is merger and Integration expert and  has a proven record of driving successful transformation and complex integration projects resulting from mergers and acquisitions, and have depth business knowledge of Media, D2H and Entertainment industry.

At QG, he Leads a team of SAP professionals responsible for project execution, support, and enhancements. He Collaborates with cross-functional teams to ensure smooth project delivery and alignment with business objectives, provide coaching and mentorship to team members, fostering a culture of continuous learning and growth. Acts as a liaison between technical and business stakeholders, ensuring effective communication and understanding of requirements. He Plays a pivotal role in post-merger integrations, harmonizing disparate SAP systems and enabling seamless data exchange. Conducts workshops and training sessions for end-users to facilitate smooth system adoption.

Sumit is skilled in managing and motivating teams to achieve project goals, have in-depth techno-functional knowledge across various SAP modules, including FI, MM, SD, PS, HR, ABAP, and PI/PO. Proficient in implementing and customizing SAP solutions. Have strong analytical and problem-solving skills to address complex challenges and is effective communicator with stakeholders at all levels of the organization. He received various rewards and recognition for outstanding leadership and teamwork in challenging projects.

Sumit’s expertise and leadership in the SAP domain make him an asset to any organization looking to implement, upgrade, or optimize their SAP systems

Sanjiv Singh

SVP – Business Generation

Sanjiv is an Information technology professional with 15 years of work experience of performing multiple roles in IT Infrastructure & Network Management, IT Transformation, Service Delivery & Process Documentation, IT Operations, Team Management, and Infra Audit. Handled many projects of IT Transformation, RPA, Infra Development & Management, also audited as an internal appraiser for SEI CMMI-SVC v1.3 for ML3 and ML4.

Sanjiv joined in 2019 and has brought several Tech Infra and System Architecture upgrades that have enabled the Group to streamline all aspects of IT – like Data / Systems administration, security& privacy, adoption of cloud-based infrastructure and aligning the infrastructure of various companies within the Group including the new venture Quintes Global (QG). 

Sanjiv plays a key role in IT infra-Landscape for various transformation projects.

Sandeep Srivastava

Deputy Vice President-SAP, Enterprise Performance Management

Sandeep comes with 17+ years of extensive experience in IT / Infra. & SAP BASIS administration. He has experience working as Project Manager, Incident & Change Manager and Solution architect, designed and managed Infra. / SAP Landscapes, Application Management Support for some major conglomerates. Sandeep has delivered major projects of Data Center migrations, Infra. Upgrades & Migrations, SAP Carveout etc. He is deft in Project Management, Vendor Management, ITIL Compliance having good domain and process knowledge of IT, Infra. and DC Operations.

He is well versed in designing Business Continuity Plan, Backup & Data recovery strategies, SAP Basis Administration & Security, Excellent in understanding Client requirements & provide solutions using best practices. 

Prior to Quintes Global EBS, he was associated with SIEMENS India, ZEE Entertainments Enterprise Ltd. and Essel Business Excellence Pvt. Ltd. He has designed and managed SAP Landscapes & Application Management Support for Clients like SIEMENS USA, Xerox UK, Sakal Newspapers, Talecris Biotherapeutics USA etc. and has undertaken Implementation projects for Indian Media Companies & MWSC Maldives. 

He is Post-Graduate (M.C.A) and holds professional certificates of Project Management Professional(PMP), ITIL V3 and SAP Netweaver. AT QGEBS, he heads SAP Tech. tower and is responsible for AMS, Upgrades, Migrations & new Projects for Quintes Global EBS clients. 

His key strength areas are Project management, Stakeholder Management and aptitude to learn and implement new systems / processes and overcome paradigms quickly.

am building skills and strong relationships with customers and stakeholders.

Mohit Sharma

AVP – IT Services

Mohit, a reliable and accomplished IT professional, boasts extensive experience in the realm of cloud infrastructure, applications, databases, and administration. His organizational prowess and innovative problem-solving approach have been pivotal in effectively managing large teams and consistently improving performance metrics. Mohit’s unwavering commitment to delivering top-notch solutions adhering to the highest industry standards has rightfully earned him a reputation for excellence.

Central to Mohit’s management style is a collaborative approach, skillfully engaging with onshore and offshore teams and vendors to establish strong stakeholder connections. This ensures smooth project execution and enhances the overall project experience. Mohit’s relentless dedication to monitoring customer satisfaction demonstrates his deep commitment to providing exceptional service and surpassing client expectations. As a delivery manager, Mohit excels in critical areas such as stakeholder management, customer engagements, implementing ITIL best practices, cost optimization strategies, risk governance, and DevOps methodologies. His forward-thinking mindset, outstanding communication, and negotiation skills make him a valuable asset in achieving project success and driving innovation within his domain.

Throughout his career, Mohit has demonstrated remarkable adaptability and versatility in various roles. His industry-standard certifications in Cloud Infrastructure, Team Management, Solution Delivery, Database Operations, and Client Success enable him to contribute effectively to fixed-term basis projects. Mohit’s consistent delivery of exceptional results and ability to align with diverse project requirements highlight his proficiency as an IT leader.

Mohit’s dedication to continuous learning and professional growth is evident in his academic achievements, including an MBA in Project Management, an M.Sc. in IT, and a B.Com degree. In addition to these qualifications, he also holds multiple IT and management certifications, further highlighting his commitment to staying at the cutting edge of the ever-evolving IT landscape. These industry-standard certifications in areas such as cloud computing, cybersecurity, project management methodologies, and agile practices have equipped him with a diverse skill set to tackle complex challenges and lead teams with confidence. Mohit’s pursuit of additional certifications underscores his determination to excel in the field and solidifies his position as a forward-thinking and accomplished IT leader.

Renowned for his unwavering passion for excellence, simplicity, meticulous attention to detail, and strong analytical acumen, his ability to foster robust relationships, drive innovation, and consistently achieve remarkable results has garnered the trust and respect of both peers and clients.

Ravish Khanna

Deputy VP – Digital Transformation

Ravish is a senior professional with an extensive and diverse background that spans over 24 years, encompassing a wide range of domains such as Project Management, Business Process Management, Enterprise Content Management, Country Management, and Engagement Management. Throughout his illustrious career, Ravish has demonstrated remarkable expertise in end-to-end program lifecycle management, software development, and solution selling.

One of Ravish’s key strengths lies in his ability to successfully execute key projects for major clients in various countries, including UAE, Oman, India, USA, and Saudi Arabia. His in-depth understanding of the industry, coupled with strong solution selling and value-based selling skills, has consistently propelled him to deliver exceptional results. By aligning technology roadmaps with business objectives, Ravish has led strategic implementations, driving business and operational transformations for organizations he has been associated with.

Ravish’s academic accomplishments further reinforce his prowess in the professional arena. He holds a Masters in Computer Applications (MCA) from the prestigious Victoria Jubilee Technical Institute, Mumbai, and a B.Sc. in Statistics from St. John’s College, Agra. Additionally, he has acquired the renowned Prince2 Practitioner certification from APMG International, augmenting his project management acumen, and has also received training on CMMI version 1.3.

Throughout his journey, Ravish has had the privilege of working with multi-billion dollar multinational companies, where he skillfully analyzed key business drivers and formulated strategies to enhance bottom-line profitability. His proficiency in articulating business processes with unique selling points has consistently resulted in consistent and exceptional customer experiences throughout the sales cycle.

Beyond his technical expertise, Ravish Khanna is also revered for his exceptional cooperation and communication skills, enabling him to foster positive relationships between departments and promote a proactive and team-oriented approach. His ability to engage effectively with clients and top management has allowed him to shape strategic visions, drive change, and implement emerging technologies to ensure long-term success.

The trajectory of his career has seen Ravish contributing his versatile talents to organizations such as QG EBS Private Limited, where he has left a significant impact. His adaptability to diverse environments and challenges is evidenced by his seamless transitions across different roles and responsibilities.

Girish Singh

Deputy Vice President – P2P Centre of Excellence

Girish brings more than 22 years of experience in various Finance operations. He is a Chartered Financial Analyst by qualification, have performed in various managerial roles and has played pivotal role in contributing to the decision-making processes. He is the Procure to Pay Leader in Quintes Global EBS (QGEBS). Girish is responsible for client service delivery. A key part of his leadership role is driving continuous improvement and agility, increasing efficiency in the company’s growing operations. In Automation and Transitions, where he is focused on continuing to bring automations in P2P operations.

His experience includes Business Analysis, Annual Budgeting, Forecasting & monitoring, Distributor management, Billing operations, Revenue accounting & Debtors management. He has proven track record in defining business processes, process re-engineering and process improvement for different organizations. 

As a Service Delivery Leader, he leads in transforming the function to automate & scale-up. He is instrumental in deploying Digital workers, bring Robotic process Automations [RPA] and Automated Dashboards. He has performed the role of providing specialist expertise for Shared Services Engagements, as a Functional expert in assessments of As-is & To Be processes design.

Prior to joining QGEBS, Girish has served companies Like Modi Entertainment Ltd, Zee Entertainment, Taj Television India P Ltd., Mitsui India, and Essel Group (Essel Business Excellence Services).