Execution Approach
Execution Approach for GICs
Acquire (< 500 FTEs) OR Carve-Out (> 500 FTEs)
Captive Center
Acquire, Take Over, Carve out or Set-up
Shoring
For overseas Corporates, Right-shoring (incl India)
Structure
Ops under a separate legal entity for divisions to be operated as Managed Captives
4 ‘I’ Framework
Business Services Transformation Journey: 4 ‘I’: Initiate, Incubate, Implement, Institutionalize
Optimize & Expand
Deliver Committed Saves over 5 to 7 yrs, Lean, NewAge Tech, Upstream / Downstream Linkages, Gain Sharing on Business Impact Initiatives, Data Power, Expansion to other Functions/ Geo
Operate & Manage
Efficient Operations, Service Management, Performance /Talent Management, TCaaS, Control & Governance
Design & Set Up
Program Management, Process Design & Documentation, Document Flow, Org Design & Resourcing Mix, People Training & Knowledge Transfer, Technology – ERP & Workflow, Physical Infrastructure, Change Enablement
Blueprint & Road Map
Strategic Alignment, Finalize Operating Model, Process & FTE Scoping, Technology Landscape, Execution Road Map, Business Case
The 4 ‘I’ Framework will apply for Holistic Transformation of Existing Shared Service Centers & deliver Strategic and Operational Benefits…