Quintes Global believes in Value Delivery and a Simplified Tomorrow for its clients. The change is through technology and not technology itself. We help our clients make a visible impact to the business; to their customers, and to the communities they serve.
To holistically address the challenges and problem areas for our clients, we look at things End-to-End and offer ‘Best-in-Context’ Tech-Integrated Solutions.
Our solutions are not for only ‘Implementation’, they are envisioned for delivery as ‘Transformational’ and Technology is a Major Component for New World Collaboration.
Tech Transformation Templates & Tools
The Templates & Tools used for Tech-integrated solutions for transformation are designed to meet the contextual environment of the customer’s challenge areas.
The templates & tools have been developed with –
- Experience and Expertise across all major ERPs; and
- Holistic Utilization and Unlocking of Features of Core ERP.
Business Process Perspective Questionnaire (BPPQTM)
Process Assessment Matrix (PAMTM)
People Consol Potential (PCPTM)
Work Distribution Tool (WDTTM)
Document Management System
Workflow for Approval & Exception Handling
Vendor/ Employee Self Service Portal
Process / People Performance Dashboards for Processing Visibility
Activity & Productivity Monitoring
Work-Load Balancing Tool
Business Intelligence
Robotics Process Automation
Cognitive ability of CAPA
AI/ ML based solutions & Cognitive Analytics
Digital Characterization
Digital Nervous System
Utilization and Unlocking of Features of Core ERP | Experience and Expertise across all major ERPs
IT – Capability & Services
Business transformations become complicated because businesses have to manage multiple providers, legacy ERP products, IT-enabled services, etc. Adding to this complexity, are security, controls, monitoring, governance, people, and tools on a single platform. Quintes Global offers IT & ERP services for global businesses to address these complexities.
‘One Stop Shop’ all types of User queries – Setup & Managing
Implementation/ Maintenance/ Upgradation of COTS/ Bolt-On ITSM Tools
Monitoring/ Reporting through Dashboards - Identifying Root Cause
Desktop & User Support, Server Management , Network & security Management
Anti-Virus, Patch application and management
Storage, OS and Database management
Network Monitoring , proactive alerts on usage, coordination with ISP
AD configuration and support, Backup management
Service and Change requests resolution
Statutory changes, dynamic business requirements
Maintenance, Integration, Automation, New process
Master Data Mgmt. & User Access Management
Asset Policy, Periodic Physical Asset verification, Asset Tagging, managing AMC / Warranty with OEM
Vendor Negotiation, System hardening , Infosec & data privacy policy implementation
Development /maintenance for .Net/ Java
System / Business Requirement Documents
Converting Business Needs into IT Solutions
Integration with core business applications
Business KPIs / MIS by deploying integrated solutions (multiple data sources)
Software Asset Management , Asset Sweating
Fully loaded ‘Tech Cost’ per FTE review and Optimization
ERP Services
Operating System, Database, Network Infrastructure, Associated ERP Modules & Components
Strong Team of Experts Supporting 24*7 across all Time Zones
Supporting End Users across all ERPs & Modules
Serving more than 50 Company codes across the Globe
More than 600 Service Requests from each client catered every month on an average
Almost 120 man-days of Change requests managed every month on an average from one Client
SAP ITSM Offerings
Begin your Transformation journey with us.
Get in touch to discover how we can help. Talk to our Experts.